Privacy Policy
This policy explains what information Sun Light Skin Clinic ("we", "us") collects through www.sunlightskinclinic.com, why we collect it, who it is shared with, and the choices you have. It covers this website only. Medical records created during your visit to the clinic are kept separately, under the rules that apply to clinical records.
What we collect
- Booking form: your name, phone number, email address (optional), the treatment you are interested in, and any message you choose to write. A message may describe a skin or hair concern, so please share only what you are comfortable with. Full medical details are best discussed in person.
- Website usage: pages visited, approximate location (city level), device and browser type, and how you arrived at the site. This is collected through cookies by Google Analytics and the Meta Pixel.
Why we use it
- To reply to your enquiry and arrange your consultation.
- To understand how visitors use the website so we can improve it.
- To measure how well our online communication reaches people.
We do not sell your information, and we do not use the details from the booking form for anything other than responding to you.
Who it is shared with
When you submit the booking form, your details are passed to the following services so they reach us:
- Formspree and FormSubmit: form-processing services that deliver your enquiry to our email inbox.
- WhatsApp (Meta): after you submit, WhatsApp opens with your details already typed into a message. Nothing is sent on WhatsApp unless you press send yourself.
- Google Analytics (Google) and the Meta Pixel (Meta): these record website usage as described above. They do not receive what you type into the booking form.
- Google Maps: the map on our contact section is provided by Google.
These providers may process data outside India, under their own privacy policies.
How long we keep it
We keep enquiry details only as long as needed to respond to you and to maintain records the law requires us to keep. Website usage data is kept according to the retention settings of Google Analytics and Meta.
Your choices and rights
Under the Digital Personal Data Protection Act, 2023, you can ask us to:
- tell you what personal data we hold about you,
- correct or update it,
- delete it, where we are not required by law to keep it, or
- stop using it. You can withdraw your consent at any time, and this does not affect anything done before you withdrew it.
You can also block or delete cookies in your browser settings. The website will still work without them.
If you are under 18, please ask a parent or guardian to contact us on your behalf.
Contact for privacy questions or complaints
Sun Light Skin Clinic, TC Palya Main Road, KR Puram, Bangalore, Karnataka
Email: sunlightskinclinic@gmail.com
Phone: +91 70904 45599
We will respond to requests within a reasonable time. If you are not satisfied with our response, you may approach the Data Protection Board of India.
Changes to this policy
We may update this policy when our website or the law changes. The date at the top shows when it was last revised.